Returns & Exchanges
If you are not satisfied with your purchase you may return it within 30 days for a refund or exchange. Your item must be in like new, good saleable condition. Please note that custom ordered items including Storage Sheds, Play Systems, Gazebos and Pergolas are subject to a 15% restocking fee if they are returned or cancelled. A product may be exchanged for another item at full value without incurring the 15% restocking fee. We don't like it either; this is a fee that is charged to us by the manufacturer if they have to restock or change an item that has already been built.